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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phyllis Poland

January 16, 2025

5  out of  5
rating by Phyllis Poland
"As always, you always get the job done. Thank you 😊"
We responded:
"Thank you so much, Mrs. Phyllis. "
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Gary Beale

January 14, 2025

5  out of  5
rating by Gary Beale
"I enjoy dealing with the people at Jeannie Martin, State Farm Insurance because they are very helpful and knowledgeable about their business and how to deal with problems when they arise. All I have to do is make a phone call and they are right there to help. I Love them all."
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Nina Smith

January 14, 2025

5  out of  5
rating by Nina Smith
"All of the representatives are very pleasant and eager to help with whatever needs we have."
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joyce moreland

January 10, 2025

5  out of  5
rating by joyce moreland
"We have been with Jeanne Martin for some time. We appreciate what she and her team does for us. Everyone is so nice and professional. That means a lot to my husband and I."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Angela DeLoach

January 10, 2025

5  out of  5
rating by Angela DeLoach
"Jeanne Martin - State Farm Insurance has always been a great place to have my insurance. I would recommend this business to anyone for their insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kim Moore

January 10, 2025

5  out of  5
rating by Kim Moore
"Jeanne Martin has been my agent for over 30 years always kind and treats me like family I love Jeanne."
We responded:
"Kim: Thank you for your 5-star review! It's a pleasure to have you part of our State Farm family for over 30 years. We are always here for you!"
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T.C.

January 9, 2025

5  out of  5
rating by T.C.
"Great customer service. Always super friendly. They make any changes I need super easy!!"
We responded:
"Thank you, ma'am! We appreciate you so much!"
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Kia Scott

January 9, 2025

5  out of  5
rating by Kia Scott
"Great customer service very nice and friendly great rates and Affordable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Thomas Hudson

January 9, 2025

5  out of  5
rating by Thomas Hudson
"Miss Brittany provided me with Best Customer service anyone could ask for Prompt and Very Courteous!!! I would recommend them to everyone!!!"
We responded:
"We take pride in our customer service at our office. We are glad you had a good experience with Brittany. Thank you for your review! "
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Jerica Howard

January 9, 2025

5  out of  5
rating by Jerica Howard
"Great customer service, very patient and nice!! Can’t wait to start my new journey with start farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chanetta Shepherd

December 24, 2024

1  out of  5
rating by Chanetta Shepherd
"Had a vehicle kick a piece of metal up and knocked my paint off in a couple of different places on My car at 2 different times, they filed 2 different claims . Approved one and denied one claim. So not happy about this as much as I pay a month for insurance and haven't filed a claim in forever."
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Debra Pyle

December 7, 2024

5  out of  5
rating by Debra Pyle
"Great customer service, easy to do and price was remarkably . Very good"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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leora johnson

November 8, 2024

5  out of  5
rating by leora johnson
"love the support they show you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angela DeLoach

October 31, 2024

5  out of  5
rating by Angela DeLoach
"Great place for insurance!"
We responded:
"Thank you so much, Angela!"
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Jamie Broom

October 31, 2024

5  out of  5
rating by Jamie Broom
"Great customer service"
We responded:
"Thank you so much for the review, Jamie! "
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Special Carter

October 28, 2024

5  out of  5
rating by Special Carter
"The team is so nice, and understanding. When I needed help they came right on in with no hesitation! Thanks"
We responded:
"Thank you so much, Special! Please always call with any questions. Thank you for choosing to do business with us! "
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Sonya Conly

October 11, 2024

5  out of  5
rating by Sonya Conly
"Our State Farm office in minden Louisiana is great. They always go out of the way to help us. We have been with them for many many years. Highly recommend"
We responded:
"Sonya, Thank you for your great review of my office. We are so thankful to have you as our customer."
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Katie Evans

September 4, 2024

5  out of  5
rating by Katie Evans
"Went in on my lunch break to just check on rates. Leah took care if me in such a timely manner. I ended up transferring all of my vehicles plus the new one I just purchased. And made it back it to work on time. Thanks Leah"
We responded:
"Thank you for sharing your positive experience with Leah. I'm glad to hear that Leah provided you with such excellent service during your visit to check on rates. It's impressive that Leah was able to assist you in a timely manner, allowing you to transfer all of your vehicles, including the new one you just purchased, within your lunch break. Being able to make it back to work on time is definitely a bonus. I will make sure to pass along your kind words to Leah and the team."
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Jay Lloyd

August 12, 2024

5  out of  5
rating by Jay Lloyd
"Jeanne and her team have always taken care of me quickly and courteously"
We responded:
"That's great to hear! If you have any specific questions or need further assistance, feel free to let us know!"
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Amy

July 29, 2024

5  out of  5
rating by Amy
"I always get prompt and courteous service here!"
We responded:
"That's great to hear! It's wonderful that you consistently receive such great service with us. Thank you so much for your review, Amy. "
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Shirley Musgrove

July 17, 2024

3  out of  5
rating by Shirley Musgrove
"Never liked shopping for insurance, Leah at your office, was very helpful in the process, of getting my home and car insured. Thank you. Shirley"
We responded:
"Thank you for reaching out. I'm glad to hear that Leah at our office was able to assist you in finding and securing insurance coverage for your home and car. We understand that shopping for insurance can be overwhelming, and it's our goal to make the process as smooth and convenient as possible for our customers. Thanks again!"
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tina wells

July 10, 2024

5  out of  5
rating by tina wells
"Brittany is the absolute BEST !! She is always professional and knowledgeable! Great customer service!!"
We responded:
"Thank you for your positive feedback about Brittany! I'm glad to hear that she consistently provides professional and knowledgeable customer service. It's great to have someone like her who goes above and beyond to assist customers. If you have any specific requests or questions, feel free to let me know and I'll be happy to help!"
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Beth Bilberry

July 9, 2024

5  out of  5
rating by Beth Bilberry
"Excellent service"
We responded:
"Thank you for the review, Beth. We are glad we are meeting your expectations for service. Please let us know if you need anything from me! "
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Melissa David

July 9, 2024

5  out of  5
rating by Melissa David
"I love being able to call and they can handle business without any problems! They just hear your name and they pull up your name and account. They listen to your needs and offer exactly what you need. Every one at Jeanne Martin’s office is TOP NOTCH and knowledgeable and personable. I will never go anywhere else for any of my insurance needs !"
We responded:
"That's great to hear! It sounds like you've had a positive experience with our office for your insurance needs. It's always reassuring to work with knowledgeable and personable professionals who can assist with your specific needs. If you have any specific questions or need further assistance, feel free to let me know!"
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Kathy Storey

July 2, 2024

5  out of  5
rating by Kathy Storey
"Jeanne Martin and her team are so nice, professional and very knowledgeable! I spoke to Carol but no matter who you talk to, they know all the things! They don’t put you on hold. They stay on the phone until it’s resolved! I called with a problem yesterday and it was fixed by today! We have used State Farm for probably 45 years. I highly recommend them!"
We responded:
"It sounds like you had a great experience with Jeanne Martin and her team at State Farm! It's wonderful to hear that they were helpful, professional, and knowledgeable. Thank you for recommending them based on your positive experience. "