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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shirley Musgrove

July 17, 2024

3  out of  5 rating by Shirley Musgrove
"Never liked shopping for insurance, Leah at your office, was very helpful in the process, of getting my home and car insured. Thank you. Shirley"
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tina wells

July 10, 2024

5  out of  5 rating by tina wells
"Brittany is the absolute BEST !! She is always professional and knowledgeable! Great customer service!!"
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Beth Bilberry

July 9, 2024

5  out of  5 rating by Beth Bilberry
"Excellent service"
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Melissa David

July 9, 2024

5  out of  5 rating by Melissa David
"I love being able to call and they can handle business without any problems! They just hear your name and they pull up your name and account. They listen to your needs and offer exactly what you need. Every one at Jeanne Martin’s office is TOP NOTCH and knowledgeable and personable. I will never go anywhere else for any of my insurance needs !"
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Kathy Storey

July 2, 2024

5  out of  5 rating by Kathy Storey
"Jeanne Martin and her team are so nice, professional and very knowledgeable! I spoke to Carol but no matter who you talk to, they know all the things! They don’t put you on hold. They stay on the phone until it’s resolved! I called with a problem yesterday and it was fixed by today! We have used State Farm for probably 45 years. I highly recommend them!"
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willie Evans

June 24, 2024

5  out of  5 rating by willie Evans
"My daughter was in an accident in Houston Texas this past weekend where a driver merged into her lane and knocked the front bumper off. She was devastated and didn't know what to do. The insurance company that the drive had was a company unfamiliar to us and very hard to locate. I spoke with Ms. Carol from my insurance company, Jeanne Martin- State Farm and she went above and beyond helping us. Not only did she locate the insurance company but also got me the claim number as wellas the name of the claim handler handling my case. This is what makes State Farm the best insurance company in the world, people like Ms Carol, who is willing to go the extra mile to ease the stress when your vehicle is damaged. Thanks State Farm and big thanks to Ms Carol!!"
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Phyllis Poland

June 18, 2024

5  out of  5 rating by Phyllis Poland
"Leah answered my questions perfectly. Thank you for your help."
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Darlaine Cook

June 18, 2024

5  out of  5 rating by Darlaine Cook
"Leah was very friendly and helpful. She answered all my questions and followed up with me."
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Jessica Miller

May 14, 2024

5  out of  5 rating by Jessica Miller
"Leah is very helpful and knowledgeable! She took care of everything and answered all my questions and concerns. She emailed me the information I needed. We took care of everything over the phone."
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Russell Mangrum

April 9, 2024

5  out of  5 rating by Russell Mangrum
"The communication from them to the customers is slow ,but the customer service in person is excellent. These ladies are so knowledgeable and friendly especially Brittany. Thank you"
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Morgan Whitt

April 9, 2024

5  out of  5 rating by Morgan Whitt
"Walked in was greeted immediately. I explained what I needed to Britany, she was extremely helpful and knowledgeable, and we got things taken care of that day!!"
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Tara

April 2, 2024

5  out of  5 rating by Tara
"This office has been so informative and patient with me. The individuals I've worked with have made my insurance life easy and manageable. Thank you!"
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Kimberly Wimberly

March 1, 2024

5  out of  5 rating by Kimberly Wimberly
"Mrs Brittany was very kind and helpful! Thank you!"
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A'Dovian Johnson

February 25, 2024

5  out of  5 rating by A'Dovian Johnson
"I am a recent returning customer to State Farm. Brittany is still very professional, friendly, knowledgeable and courageous as I remembered. I was highly satisfied with the service I received. I will now be a forever State Farm customer. Thanks Brittany!!!!"
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Paul Martin

February 20, 2024

5  out of  5 rating by Paul Martin
"It could not have gone better. I was having to change my home insurance. The representative was knowledgeable, knew what questions to ask and checked back with me. Well done!"
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Travis clough

February 20, 2024

5  out of  5 rating by Travis clough
"Jeanne and her team treats me like family. Always helpful and polite."
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Tiffany Remo

February 15, 2024

5  out of  5 rating by Tiffany Remo
"Everyone has always been so helpful to me and my family, especially Ms. Leah, she is the best. Very patient and knowledgeable about all that I ask of her and if she doesn’t k ow she will find out!! Thank you Ms. Leah for all your hard work and for always be so helpful and nice whenever I call, no matter how big or small my problem is!!"
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DeAnna Guillot

February 15, 2024

5  out of  5 rating by DeAnna Guillot
"Miss Jeanne and her staff always take care of us! Whether it be adding coverage or answering questions, they are all nice and knowledgeable of the products they sell."
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Hailey Houston Maduro

February 13, 2024

5  out of  5 rating by Hailey Houston Maduro
"I am thrilled to be insured by state farm. They are always helpful and friendly. Jeanne, Carroll, and Leah have all been a delight to correspond with and they always get me taken care of."
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Yeager

February 13, 2024

5  out of  5 rating by Yeager
"I have been very impressed with State Farm since I came on board with them several years ago. Originally my account home office was in Bossier and then I transitioned to the Minden office it cost my agent retired. They were very communicative, sending out the initial notice to customers and a reminder notice to make sure that everyone having properly informed followed by a farewell card with some kind words. I personally feel like they went the extra mile to make sure that everyone was going to be taken care of and knew what to do next. Again, I'm just very impressed and would recommend State Farm to anyone."
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Tywanna Crow

January 30, 2024

5  out of  5 rating by Tywanna Crow
"Everyone at this office is so nice and helpful. I have been with them for over 10 years. I have all off my insurance policies with them."
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Bridgitte Boulware

January 29, 2024

5  out of  5 rating by Bridgitte Boulware
"Leah is the best hands down! Go visit her, you won’t regret it. Friendly and will get the job done."
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John kirkland

January 22, 2024

5  out of  5 rating by John kirkland
"They are taking care of my problem. All the ladies are very polite and very professional."
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Tamika Jacob

January 22, 2024

5  out of  5 rating by Tamika Jacob
"They are always friendly, kind, and willing to help when I call or text."
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Kevin Jenkins

January 10, 2024

5  out of  5 rating by Kevin Jenkins
"Have been very helpful when ever I need help! Very friendly!"