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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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leora johnson

November 8, 2024

5  out of  5
rating by leora johnson
"love the support they show you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angela DeLoach

October 31, 2024

5  out of  5
rating by Angela DeLoach
"Great place for insurance!"
We responded:
"Thank you so much, Angela!"
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Jamie Broom

October 31, 2024

5  out of  5
rating by Jamie Broom
"Great customer service"
We responded:
"Thank you so much for the review, Jamie! "
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Special Carter

October 28, 2024

5  out of  5
rating by Special Carter
"The team is so nice, and understanding. When I needed help they came right on in with no hesitation! Thanks"
We responded:
"Thank you so much, Special! Please always call with any questions. Thank you for choosing to do business with us! "
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Sonya Conly

October 11, 2024

5  out of  5
rating by Sonya Conly
"Our State Farm office in minden Louisiana is great. They always go out of the way to help us. We have been with them for many many years. Highly recommend"
We responded:
"Sonya, Thank you for your great review of my office. We are so thankful to have you as our customer."
Profile photo of Katie Evans

Katie Evans

September 4, 2024

5  out of  5
rating by Katie Evans
"Went in on my lunch break to just check on rates. Leah took care if me in such a timely manner. I ended up transferring all of my vehicles plus the new one I just purchased. And made it back it to work on time. Thanks Leah"
We responded:
"Thank you for sharing your positive experience with Leah. I'm glad to hear that Leah provided you with such excellent service during your visit to check on rates. It's impressive that Leah was able to assist you in a timely manner, allowing you to transfer all of your vehicles, including the new one you just purchased, within your lunch break. Being able to make it back to work on time is definitely a bonus. I will make sure to pass along your kind words to Leah and the team."
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Jay Lloyd

August 12, 2024

5  out of  5
rating by Jay Lloyd
"Jeanne and her team have always taken care of me quickly and courteously"
We responded:
"That's great to hear! If you have any specific questions or need further assistance, feel free to let us know!"
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Amy

July 29, 2024

5  out of  5
rating by Amy
"I always get prompt and courteous service here!"
We responded:
"That's great to hear! It's wonderful that you consistently receive such great service with us. Thank you so much for your review, Amy. "
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Shirley Musgrove

July 17, 2024

3  out of  5
rating by Shirley Musgrove
"Never liked shopping for insurance, Leah at your office, was very helpful in the process, of getting my home and car insured. Thank you. Shirley"
We responded:
"Thank you for reaching out. I'm glad to hear that Leah at our office was able to assist you in finding and securing insurance coverage for your home and car. We understand that shopping for insurance can be overwhelming, and it's our goal to make the process as smooth and convenient as possible for our customers. Thanks again!"
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tina wells

July 10, 2024

5  out of  5
rating by tina wells
"Brittany is the absolute BEST !! She is always professional and knowledgeable! Great customer service!!"
We responded:
"Thank you for your positive feedback about Brittany! I'm glad to hear that she consistently provides professional and knowledgeable customer service. It's great to have someone like her who goes above and beyond to assist customers. If you have any specific requests or questions, feel free to let me know and I'll be happy to help!"
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Beth Bilberry

July 9, 2024

5  out of  5
rating by Beth Bilberry
"Excellent service"
We responded:
"Thank you for the review, Beth. We are glad we are meeting your expectations for service. Please let us know if you need anything from me! "
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Melissa David

July 9, 2024

5  out of  5
rating by Melissa David
"I love being able to call and they can handle business without any problems! They just hear your name and they pull up your name and account. They listen to your needs and offer exactly what you need. Every one at Jeanne Martin’s office is TOP NOTCH and knowledgeable and personable. I will never go anywhere else for any of my insurance needs !"
We responded:
"That's great to hear! It sounds like you've had a positive experience with our office for your insurance needs. It's always reassuring to work with knowledgeable and personable professionals who can assist with your specific needs. If you have any specific questions or need further assistance, feel free to let me know!"
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Kathy Storey

July 2, 2024

5  out of  5
rating by Kathy Storey
"Jeanne Martin and her team are so nice, professional and very knowledgeable! I spoke to Carol but no matter who you talk to, they know all the things! They don’t put you on hold. They stay on the phone until it’s resolved! I called with a problem yesterday and it was fixed by today! We have used State Farm for probably 45 years. I highly recommend them!"
We responded:
"It sounds like you had a great experience with Jeanne Martin and her team at State Farm! It's wonderful to hear that they were helpful, professional, and knowledgeable. Thank you for recommending them based on your positive experience. "
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willie Evans

June 24, 2024

5  out of  5
rating by willie Evans
"My daughter was in an accident in Houston Texas this past weekend where a driver merged into her lane and knocked the front bumper off. She was devastated and didn't know what to do. The insurance company that the drive had was a company unfamiliar to us and very hard to locate. I spoke with Ms. Carol from my insurance company, Jeanne Martin- State Farm and she went above and beyond helping us. Not only did she locate the insurance company but also got me the claim number as wellas the name of the claim handler handling my case. This is what makes State Farm the best insurance company in the world, people like Ms Carol, who is willing to go the extra mile to ease the stress when your vehicle is damaged. Thanks State Farm and big thanks to Ms Carol!!"
We responded:
"Thank you for taking the time to share your experience with us. We are truly sorry to hear about your daughter's accident but are relieved to know that Ms. Carol was able to assist you during this difficult time. At Jeanne Martin State Farm, we strive to provide exceptional customer service and ensure that our policyholders receive the support they need. We understand how overwhelming it can be when dealing with unfamiliar insurance companies and locating the necessary information. We are proud to have dedicated individuals like Ms. Carol on our team, who are willing to go the extra mile to ease the stress of our customers. We appreciate your kind words and are grateful for your trust in our office."
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Phyllis Poland

June 18, 2024

5  out of  5
rating by Phyllis Poland
"Leah answered my questions perfectly. Thank you for your help."
We responded:
"You're welcome! I'm glad Leah was able to help you. If you have any more questions, feel free to ask."
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Darlaine Cook

June 18, 2024

5  out of  5
rating by Darlaine Cook
"Leah was very friendly and helpful. She answered all my questions and followed up with me."
We responded:
"I'm glad to hear that Leah was friendly and helpful in assisting you. It's great when someone takes the time to answer all your questions and follows up with you. If you need any further assistance, feel free to ask."
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Jessica Miller

May 14, 2024

5  out of  5
rating by Jessica Miller
"Leah is very helpful and knowledgeable! She took care of everything and answered all my questions and concerns. She emailed me the information I needed. We took care of everything over the phone."
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Russell Mangrum

April 9, 2024

5  out of  5
rating by Russell Mangrum
"The communication from them to the customers is slow ,but the customer service in person is excellent. These ladies are so knowledgeable and friendly especially Brittany. Thank you"
We responded:
"We appreciate your feedback. We apologize for any delays in communication you may have experienced. We will strive to improve our response times and ensure better communication in the future. On the other hand, we're delighted to hear that you had a positive experience with our customer service in person. We take pride in our knowledgeable and friendly staff, particularly Brittany. Thank you once again for your review and for choosing our services. We look forward to serving you better in the future."
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Morgan Whitt

April 9, 2024

5  out of  5
rating by Morgan Whitt
"Walked in was greeted immediately. I explained what I needed to Britany, she was extremely helpful and knowledgeable, and we got things taken care of that day!!"
We responded:
"Thank you so much for sharing your positive experience with us! We pride ourselves on our knowledgeable and helpful team, and we're glad that we were able to take care of your needs efficiently. "
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Tara

April 2, 2024

5  out of  5
rating by Tara
"This office has been so informative and patient with me. The individuals I've worked with have made my insurance life easy and manageable. Thank you!"
We responded:
"Thank you for taking the time to share your positive experience with our office! We greatly appreciate your kind words and are thrilled to hear that our team has been informative and patient in assisting you with your insurance needs."
Profile photo of Kimberly Wimberly

Kimberly Wimberly

March 1, 2024

5  out of  5
rating by Kimberly Wimberly
"Mrs Brittany was very kind and helpful! Thank you!"
We responded:
"Thank you so much, Kimberly! We appreciate you taking the time to leave us a review. "
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A'Dovian Johnson

February 25, 2024

5  out of  5
rating by A'Dovian Johnson
"I am a recent returning customer to State Farm. Brittany is still very professional, friendly, knowledgeable and courageous as I remembered. I was highly satisfied with the service I received. I will now be a forever State Farm customer. Thanks Brittany!!!!"
We responded:
"We are truly grateful for your loyalty and your decision to be a forever State Farm customer. Rest assured that we will continue to work hard to provide you with the same level of service that you have come to expect from Brittany and our team."
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Paul Martin

February 20, 2024

5  out of  5
rating by Paul Martin
"It could not have gone better. I was having to change my home insurance. The representative was knowledgeable, knew what questions to ask and checked back with me. Well done!"
We responded:
"Thank you for your positive feedback and for taking the time to share your experience with us! It's great to hear that your home insurance change went smoothly and that our representative provided excellent service. We strive to ensure our team is knowledgeable and attentive. We appreciate your trust in our services!"
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Travis clough

February 20, 2024

5  out of  5
rating by Travis clough
"Jeanne and her team treats me like family. Always helpful and polite."
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that our team has made you feel like family. "
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Tiffany Remo

February 15, 2024

5  out of  5
rating by Tiffany Remo
"Everyone has always been so helpful to me and my family, especially Ms. Leah, she is the best. Very patient and knowledgeable about all that I ask of her and if she doesn’t k ow she will find out!! Thank you Ms. Leah for all your hard work and for always be so helpful and nice whenever I call, no matter how big or small my problem is!!"
We responded:
"We're thrilled to hear that our team, especially Ms. Leah, has consistently provided helpful and knowledgeable assistance to you and your family. We appreciate your kind words about Ms. Leah's patience and dedication to finding the information you need. Rest assured, we will make sure to share your feedback with her."